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Social Performance Academy

For high-social-impact industry staff in the Gulf Region.

In 2024, the following training is planned in Abu Dhabi:

Social Risk Management: 13 & 14 May, 2024.

Stakeholder Communication & Engagement: 15 & 16 May, 2024.

Community Facing Staff: 19, 20 & 21 May, 2024.

Community Investment: Upon Request.

I am Interested! Academy Introduction

Training Courses in Gulf Region


Social Risk Management is a systematic approach to identify, assess, and mitigate social impacts and risks on communities and other stakeholders. Social risks can occur in existing operations or projects and, when materialized, impact business continuity, costs and reputation.

The training content includes international standards and SRM foundations, social risk screening and assessment, the basics of stakeholder identification and analysis and social studies and plans.

More info on Social Risk Management Training

Stakeholder engagement is defined as the process of listening to and communicating with stakeholders in order to address their needs and concerns, and to facilitate business objectives.

Stakeholder engagement is an essential part of effective social risk management, leveraging perspectives, knowledge and resources from communities and other stakeholders for an improved business continuity and predictability.

More info on Stakeholder Communication & Engagement Training

Community Facing Staff (CFS), such as Community Liaison Officers, Interface Managers or Public Relations Officers, are responsible for bridging between the company and neighboring communities. However, also site managers, project managers or field supervisors may be in contact with communities.

CFS act as a key point of contact for communities and an instrumental part of an effective community feedback mechanism. CFS play an integral role in implementing the community relations strategy at local level.

More info on Community Facing Staff Training

Community Investment (CI) refers to the financial and non-financial contribution of skills, resources and/or infrastructure to catalyze positive sustainable development goals for communities, the environment, and the company.

Through CI, companies can support capacity building, access to social services and infrastructure, livelihood development, skills transfer, microfinance, among other actions, in the context of business activities.

More info on Community Investment Training

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